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Frequently asked questions

Svocas cleaners are trained to be pet lovers, but our operating policy requires our clients to secure their pets especially dog. This is to avoid lost time or distraction that can be cause by your pet if not secured during our team time at your home. Our lockout fee is $40.

Your personal details and payment information are perfectly secured. To protect our clients payment information we have three levels of security; Svocas booking form has its own layer of 256-bit security level, all Svocas page is protected by extended validation SSL security level, and we do not store your card information, only a token that allows us to charge the card. All Credit card transactions are processed by STRIPE and layered on their own 256-bit security level. 

Our operating policy requires us to provide cleaning supplies. The supplies we bring  includes all of the necessary supplies, like a vacuum and paper towels. However,  If you have any product you would like to use inform us and we will us it to do the work for you.

Our services days: Monday to Friday.

Office Hour:  9:00am to 5:00pm.

Note our office is usually closed Saturday and Sunday.

We are hiring, especially during peaking period demand for workforce get very high. Your welcome to apply to become one of our member. click the link above and fill out an application form.

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